Do you manufacture your coatings and paints?
No, we subcontract the manufacturing to approved specialist toll manufacturers so we can focus our time on providing technical expertise and support to our clients.
Can I have my company name on the tins?
Yes.
Can I buy direct from the toll manufacturers?
If that is what we have agreed, then yes.
Do you supply the general public?
Not normally.
Are your coating and paint solutions guaranteed?
Yes, either by the toll manufacturer or by an insurance backed guarantee.
Do you apply the coatings and paints?
Only occasionally where it is agreed with the client. Usually we would use one of our strategic partners.
Are there any industries you don’t work in?
No. We are driven by our clients.
What happens if you can’t provide a solution to a problem?
Then our client will be advised as part of our CARE programme.
How much do you charge?
This will depend on what you want us to do.
What experience do you have to be able to advise me on coatings?
An overview of our experiences can be found within the website, with more information available upon request.
How much support do you give once you’ve solved my problem?
As much as you need. We have clients who use us as their technical advisers long after we’ve provided them with the initial answer.
Would you cut me out of a supply chain you’ve set up on my behalf?
No. And we would always direct any approach from your client back to you. Our business cannot work if our clients do not trust us.
Do have agents or distributors around the world?
We are in the process of developing our world wide network, so for now please liaise direct with our UK head office.